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Privacy Policy

Last updated: March 29, 2026  |  Effective date: March 29, 2026

1. Introduction

Welcome to Compair ("we", "our", or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service"). Please read this policy carefully. If you disagree with its terms, please discontinue use of the Service.

2. Information We Collect

We collect the following types of information:

  • Account information: email address, display name, and profile photo when you sign in with Google or Apple.
  • Usage data: features you use, products you compare, searches you make, quiz responses, and how you interact with the app.
  • Device information: device type, operating system version, unique device identifiers, language settings, and crash reports.
  • Analytics data: aggregated, anonymized usage statistics collected to improve our service.
  • Link analysis requests: product URLs you submit for AI-powered analysis.

We do not collect sensitive personal information such as financial data, health data, precise location, or contacts.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Compair service.
  • Personalize your product recommendations and compatibility scores.
  • Process subscription payments via RevenueCat.
  • Send you service-related communications (not marketing emails without consent).
  • Monitor and analyze usage patterns to improve user experience.
  • Detect and prevent fraudulent or unauthorized activity.

4. Third-Party Services

Our application uses the following third-party services, each governed by their own privacy policies:

  • PocketBase (self-hosted on Hetzner): Authentication, database, and file storage. Data is hosted in the EU on our own infrastructure.
  • RevenueCat: Subscription management and payment processing. RevenueCat Privacy
  • Google Gemini AI: AI-powered product analysis. Google Privacy
  • YouTube: Product review videos, subject to YouTube's Terms of Service.

We do not sell your personal data to any third party.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. Anonymous analytics data may be retained indefinitely in aggregated form. Upon account deletion, personal data is removed within 30 days, except where retention is required by law.

6. Account and Data Deletion

You can delete your account and all associated personal data at any time using either of the following methods:

  • In-app: Go to Settings → Account → Delete Account inside the Compair app.
  • By email: Send a deletion request to support@compair.digital with the subject line "Account Deletion Request".

Upon receiving your request, we will permanently delete your account and associated personal data within 30 days. Some anonymized, non-identifiable data may be retained in aggregated analytics.

7. Children's Privacy

Compair is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us at support@compair.digital and we will delete it promptly.

8. Your Rights (GDPR / CCPA)

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.
  • Correct inaccurate data.
  • Request deletion of your data ("right to be forgotten").
  • Object to or restrict processing of your data.
  • Data portability (receive your data in a machine-readable format).
  • Withdraw consent at any time (where processing is based on consent).

To exercise any of these rights, contact us at support@compair.digital.

9. Security

We implement industry-standard security measures including encryption in transit (TLS) and at rest. Core application data is stored on Compair's managed PocketBase infrastructure hosted on Hetzner. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date at the top of this page. Continued use of the Service after changes constitutes your acceptance of the revised policy. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: